Refund policy

We gladly accept returns and exchanges. Just contact us within 7 days of delivery. Items must be shipped back to us within 14 days of delivery once a return reason is approved.

We do not accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Lit, spent, or used candles
• Opened soap (for health or hygiene reasons)
• Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.